Privacy Policy

The use of the Recovery Care Solutions platform (hereinafter, the Platform) implies acceptance of this Privacy Policy, as well as consent for the processing of personal data provided by the user.

Anyone who accesses, browses, registers, or uses the offered services declares that they have read, understood, and accepted this policy.

If you do not agree with any of the conditions set forth here, it is recommended not to use the Platform.

The Platform collects personal information provided by the user when registering, making bookings, or interacting with the services, including name, email, phone number, and payment data.

Data may also be collected about the user's activity within the Platform, such as booking history and service preferences, in order to improve experience and security.

Personal data will be used exclusively for:

• Managing bookings and services requested by the user.
• Providing assistance, support, and communication regarding the Platform.
• Complying with legal and security obligations.
• Improving services, analyzing statistics and usage trends.

The Platform may share personal information only with:

• Service providers essential for managing bookings and personalized support.
• Relevant authorities when required by law.
• In cases of security and fraud prevention.

Personal data will never be sold to third parties for commercial purposes.

Recovery Care Solutions implements reasonable technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, or modification.

The user is responsible for keeping their credentials confidential and reporting any unauthorized use of their account.

Users may exercise the following rights over their data:

• Access their personal data.
• Correct inaccurate information.
• Request the deletion of their data.
• Restrict or object to data processing.
• Request data portability.

To exercise these rights, users can contact the support team using the information provided in the Contact section.

The Platform uses cookies and similar technologies to improve user experience, remember preferences, and analyze Platform traffic.

Users can configure their browser to reject cookies, although some Platform functionalities may be limited.